encouraging people to do their duties
encouraging people to do their duties
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This statement is effective as of 1st May 2018.

Privacy Statement

Sailing Club Software Limited understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who uses our services.

DutyMan is a service of Sailing Club Software Ltd and we have created this privacy statement covering the DutyMan service in order to demonstrate our commitment to your privacy.

In developing this statement we have considered carefully the new EU GDPR (General Data Protection Regulations).  We have ensured that DutyMan provides the features required for compliance as a Data Processor, and also the features required by clubs and organisations who use DutyMan in their roles as Data Controllers.

Information Held

All the information about you is provided either by the club or organisation to which you belong and which has elected to use to DutyMan, or by yourself when you edit your information.  We do not of our own volition collect any personal data about you.

All personal data is stored securely in accordance with the principles of current data protection legislation.

The following information is held for each individual who has a member record in DutyMan:

  • Member name
  • DutyMan password
  • Club or organisation name

and optionally at the discretion of your club or organisation:

  • Email addresses
  • Phone numbers
  • Postal address
  • Information relating to your duties
  • Such additional information as your club or organisation chooses to record

Use of Your Personal Information

We use the information provided to us to deliver the service requested by your club or organisation. 

This includes:

  • Display your duty roster on the web
  • Send duty reminders by email
  • Facilitate duty swaps via email
  • Let people view and update their own information on the web

and, when these options have been chosen by the club or organisation to which you belong, to

  • Display members' contact details in the duty roster
  • Display a directory of members' contact details and optional information
  • Collect information to assist with duty allocation
  • Send you emails created by your club or organisation

We keep your data only for as long as we need to in order to provide the service requested by your club or organisation, and only for as long as we have your club's or organisation’s permission to keep it.

Access to Your Personal Information

You may view all the information provided to us about you at any time by logging in to your DutyMan member account.  The log in reminder process is automatic so there should be no need to contact your club or organisation in order to view the information they hold about you in DutyMan.

Correction of Your Personal Information

Should there be errors in the personal information provided to us about you, then either you yourself or your club or organisation may correct it online without needing to make any request to us.  You may contact the person who manages your DutyMan service at your club or organisation at any time via your DutyMan pages.  (Subject to the contact details provided to us being correct).

Removal of Your Personal Information -  Your Right to be Forgotten

Should you wish to remove any of the personal information provided to us, then you may delete some items yourself and your club or organisation may delete your entire record, online and without needing to make any request to us.  You may contact the person who manages your DutyMan service at your club or organisation at any time via your DutyMan pages.  (Subject to the contact details provided to us being correct).  Once deleted in DutyMan we shall ensure that all copies in service backups are also deleted within 6 weeks.

Disclosure of Your Personal Information

We will not sell or disclose your personal information to any third parties except successors in title to our business and if required by government bodies and law enforcement agencies.

Security of Your Personal Information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You can read more about this in our Data Protection Statement.

Privacy Options

DutyMan provides a wide range of detailed options whereby either you yourself or your club or organisation may adjust the level of privacy to suit your joint requirements.  These options are fully described in the documentation which is available within DutyMan, including during free trials.

Revisions

We reserve the right to change our privacy statement at any time. If we make changes we will indicate the new effective date at the top of this page. We encourage you to refer to this page on an ongoing basis so that you understand our current privacy statement.

Contacting Us

If you have any questions about this Privacy Statement, please contact us by email at info@sailingclubsoftware.com, or by post at 8 Bracklesham Road, Hayling Island, PO11 9SJ.

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COVID-19
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Covid-19: How DutyMan Can Help

Free use for charities and volunteer groups

Many charities, health departments and medical practices have found that DutyMan works well for organising volunteers and duty rotas. If you are part of, or know of, a group helping out during the coronavirus pandemic and who need a quick and easy way to marshal volunteers then they can start using DutyMan straightaway with a free trial. Trials are nominally for 90 days but we promise to extend them indefinitely for free to support people involved in Covid-19 response.

Payment Holiday

We appreciate that some of our customers will suffer financially in the coming months so our message is simpleif you can't pay your subscription right now, just don't We won’t turn anybody off and we’ll sort it out in an amicable way when this is all over.

Member Communication

It is now particularly important to get information to your members quickly and electronically. The DutyMan Mailer can be really useful so we have now made it available to all free of charge during this shutdown period. Enable it at >Set Up >Additional Features. If you need help with setting it up do get in touch.

Also Events & Duties Manager has a quick way to cancel an event and automatically advise those on duty.

How you can help us

If you are not running events right now please don't send duty reminders! You can delete or cancel the event or stop sending reminders altogether. That will free up capacity for more essential emails.

If you need to get in touch please email support@dutyman.biz rather than phone. Emails provide a written record and enable us to work more efficiently.

And finally, we expect the DutyMan service itself to be unaffected by Covid-19.

Thank you and do stay safe and well.
The DutyMan Team